5-year warranty – because quality lasts
We offer a 5-year guarantee on all products in our Home Collection bearing the Q2 quality seal. This is our promise that you are getting a product that delivers on its promises.
What is covered?
Our warranty covers you against defects in materials and workmanship. Should any problems arise within 5 years of purchase that are attributable to the quality of the materials or our workmanship, we will repair or replace the product.
What is not covered?
Normal signs of wear and tear, improper handling or damage resulting from failure to follow the care instructions are excluded from the warranty.
How to make a claim under your warranty
Please keep your receipt and contact our customer service team if you have any problems. We will look into your case quickly and efficiently and find a solution.
